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At the time of its acquisition by Capgemini in 2007, Kanbay International Inc. (NASDAQ:KBAY) was a global IT services firm with more than 7,500 associates worldwide.
Kanbay International, a global technology solutions company specializing in delivering cost effective technical solutions to the Financial Services and Consumer & Industrial Products markets provided a highly-integrated suite of management consulting, technology integration and development, and outsourcing solutions through a proven global delivery platform. Kanbay International had offices in North America, India, London, Singapore, Hong Kong and Melbourne. It was one of the first international companies to have a significant IT development presence in India. With software development centers in Pune, Chennai, Hyderabad, Mumbai, and Bangalore, Kanbay had clients such as Morgan Stanley, HSBC, Citigroup and Este Lauder. It had annual revenue of over 400 million.
Kanbays rapid growth was acknowledged in many publications but the remarks of Paul Hermelin Capgemini’s Chief Executive office spoke volumes: “The combination of Kanbay and Capgemini creates a top-tier global IT services firm with unparalleled domain knowledge in financial services and industrial and consumer products, seamless consulting and technology expertise and a next generation global delivery model.”
In many ways, Kanbay International and its former employees is an ideal sponsor of an endowed chair in applied ethics. Ethics was central to Kanbay’s operations. Knowing that an organization’s culture was malleable and not a given of industrial life, the leaders worked hard at operationalizing a distinctive and participant based organizational culture. Employees were involved in stating corporate vision and values and business goal setting. For instance, rather than having a consultant written Ethics Code, the firm had employees participate in enumerating acceptable and inappropriate behaviors. Consequently, Kanbay had a high degree of employee participation in all facets of organizational life leading to an employee based sense of ownership. The sense of ownership by employees lead to a high employee retention rate for this industry.